Keurig Sync
Making everyday coffee a little easier.
ROLE
UX Research & UX/UI Design
METHODS
User Interviews, Usability Testing
TIMELINE
Semester Project
DELIVERABLES
Research, Branding, UX/UI Design
The Problem
Making coffee should feel effortless.
Every morning, users had to make the same choices again: cup size, strength, and when they wanted their coffee.
For something people do every day, the process required more thought than it should.
The goal was to make that routine simpler.
Understanding the Routine
I looked at how people make coffee every day, what slows them down, and where the experience could be simpler.
01
Morning starts the same
Coffee is part of the morning routine.
02
Brewing should be effortless
No one wants extra steps in the morning.
03
Too many choices create friction
Too many settings make things feel harder.
04
Research revealed an opportunity
Daily choices don’t need to happen again.
05
Designing an easier morning
Less to think about before the day starts.
Target Users
Our interviews revealed two types of users with different morning routines.
Alex
25 • Graduate Student
“I just want good coffee before class. I don’t have time to figure out the settings.”
NEEDS
Brew coffee in one tap
Simple, intuitive controls
Compact for a small apartment
PAIN POINTS
Too many settings
Limited time before class
Cleaning takes too long
Sarah
31 • Marketing Manager
“My mornings are busy. I just want my coffee ready when I wake up.”
NEEDS
Automatic weekday schedule
Reliable coffee every morning
Easy schedule adjustments
PAIN POINTS
Updating schedules manually
Forgetting to adjust routines
Coffee isn't ready on time
Research Insights
Two distinct morning routines shaped the work: students who need coffee quickly before class, and busy professionals who need it ready when they wake up.
KEY FINDING
Convenience mattered most.
People wanted their coffee ready with less effort, not more decisions.
Key Insights
Our research revealed three key insights that guided the design.
01
Same routine, every day
People made their coffee the same way each morning.
02
Customization added friction
Too many settings made a simple routine feel harder.
03
Convenience mattered most
People wanted their coffee ready with less effort.
Design Principles
The research helped focus the experience around three simple principles.
The research helped focus on three things throughout the design.
Reduce Cognitive Load
Fewer decisions, clear visual hierarchy, and one obvious primary action keep busy mornings simple.
Mornings are already busy, so I wanted the experience to feel simple from the moment you open the app.
Fewer decisions
Clear visual hierarchy
One clear primary action
Automate Routine Tasks
Scheduling in advance and saved brew settings let the routine happen without constant checking.
Users can schedule their coffee in advance and receive updates without checking the machine.
Save preferred brew settings
Schedule brewing in advance
Repeat scheduled brews
Keep Users Informed
Maintenance alerts, brewing progress, and clear machine status make the next step easy to understand.
The app makes it easy to see when the machine needs maintenance and what to do next.
Brewing progress updates
Clear maintenance alerts
Machine status
Final Design
The final experience brings quick brewing, thoughtful scheduling, and machine care into one connected coffee routine.
The final experience brings the key features together into a simple, connected coffee routine.
Coffee that fits your routine
Keurig Sync makes it easy to brew now, plan ahead, and keep your machine running smoothly.
Quick Brew
Smart Scheduling
Machine Care
Make it your own
Choose your coffee, adjust it the way you like, or schedule it for later.
Choose a coffee
Customize your brew
Schedule for later
Take care of your machine
See when your machine needs attention and what to do next.
Machine Health
Sustainability
Know when maintenance is needed.
Track water, energy, and recycling impact.
Usability Testing
I tested the final prototype to see how easily users could complete the main tasks.
100%
Task Success Rate
Every task was completed without needing any help.
4.8/5
Ease of Use
Users rated the app as easy to learn and simple to navigate.
100%
Would Use Again
The experience was something they’d come back to every day.
100%
Task Success Rate
Every task was completed without needing any help.
100%
Task Success Rate
Every task was completed without needing any help.
What I Learned
Keurig Sync made me realize how much the little things matter. Making even a simple routine easier can make a big difference in the overall experience.
Working on Keurig Sync made me realize how much small design decisions can shape an everyday routine. The more I simplified the experience, the more useful and natural it felt.
Explore the Project
01
Same routine,
every day
People made their coffee
the same way each morning.
02
Customization added friction
Too many settings made a
simple routine feel harder.
03
Convenience
mattered most
People wanted their coffee
ready with less effort.
Our research revealed three key insights that guided the design.
Key Insights
Our interviews revealed two types of users with different morning routines.
01
02
03
04
05
I looked at how people make coffee every day, what slows them down, and where the experience could be simpler.
Target Users
METHODS
User Interviews, Usability Testing
DELIVERABLES
Research, Branding, UX/UI Design
Making coffee should feel effortless.
Every morning, users had to make the same choices again, cup size, strength, and when they wanted their coffee.
For something people do every day, the process required more thought than it should.
The goal was to make that routine simpler.
ROLE
UX Research & UX/UI Design
TIMELINE
Semester Project
Understanding the Routine
The Problem
Compact for a small apartment
Simple, intuitive controls
Brew coffee in one tap
Cleaning takes too long
Limited time before class
PAIN POINTS
NEEDS
25 • Graduate Student
Alex
"I just want good coffee before class.
I don't have time to figure
out the settings."
Easy schedule adjustments
Reliable coffee every morning
Automatic weekday schedule
Coffee isn't ready on time
Forgetting to adjust routines
PAIN POINTS
NEEDS
31 • Marketing Manager
Sarah
"My mornings are busy. I just want my coffee ready when
I wake up."
Updating schedules manually
Too many settings
Quick Brew
Smart Scheduling
Machine Care
Coffee that fits your routine
Keurig Sync makes it easy to brew now, plan ahead, and keep your machine running smoothly.
Fewer decisions
Clear visual hierarchy
One clear primary action
Mornings are already busy, so I wanted the experience to feel simple from the moment you open the app.
Reduce
Cognitive Load
Design Principles
The final experience brings the key features together into a simple, connected coffee routine.
Final Design
I tested the final prototype to see how easily users could complete the
main tasks.
Usability Testing
Working on Keurig Sync made me realize how much small design decisions can shape an everyday routine. The more I simplified the experience, the more useful and natural it felt.
What I learned
Schedule brewing in advance
Save preferred brew settings
Repeat scheduled brews
Users can schedule their coffee in advance and receive updates without checking
the machine.
Automate
Routine Tasks
Explore the interactive prototype and key user flows.
The research helped me focus on three things throughout the design.
Explore the Project
Clear maintenance alerts
Brewing progress updates
Machine status
The app makes it easy to see when the machine needs maintenance and what to do next.
Keep
Users Informed
Choose a coffee
Customize your brew
Schedule for later
Make it your own
Choose your coffee, adjust it the way you like, or schedule it for later.
Keurig Sync
Making everyday coffee a little easier.
Machine Health
Sustainability
Take care of your machine
See when your machine needs attention and what to do next.
Know when maintenance is needed.
Track water, energy, and recycling impact.